guest arrival

efficient seating

Our goal is to seat all customers immediately upon entry. In the event that there is a wait for a table, guests will be encouraged to stay 6 feet apart, and will have the option to be texted when their table is ready, so they can wait outside or in their cars.

gueSt pledge and temperature checks

Upon arrival, all guests will be greeted by our host team to review our COVID-19 pledge and to get their temperature checked. Guests will not be allowed in the building if they show symptoms consistent with COVID-19, or are showing a temperature of 100.2°F.

entry requirements

As noted on our entry signage all guests will be required to wear a face covering over their nose and mouth at any time in the building when they are not specifically at the table eating and drinking. Note: exemptions will be made for people with medical conditions or disabilities that prevent them from safely wearing a face covering.


To maintain social distancing, our restaurants are not offering valet services at this time, with the exception of at The Hoxton, Chicago properties. Valet at The Hoxton, Chicago is provided through Chicago Valet Parking, Inc.