Hand sanitizer stations will be readily available.
Designated cleaners will be at every location, sanitizing all high-touch areas including door knobs, handles, stairs, railings, tables, chairs, and restroom areas, at minimum every 30 minutes. Chairs and tables/booths will be disinfected between each use with sanitizing wipes alongside UV LED disinfection wands. The full restaurant will be deep cleaned and fully sanitized before and after every service.
Managers will maintain logs to ensure cleaning practices are followed.
Employees will undergo an extensive wellness check prior to each shift, including self-screening before arriving at work, contactless temperature checking, COVID-19 exposure screening, and symptoms checks upon arrival and mid-shift. Employees will not be permitted in the building with any symptoms of illness and will not be allowed to return to work until they have met the CDC guidelines for safe return.
Upon arrival, all guests will be greeted by our host team to review our COVID-19 pledge and to get their temperature checked. Guests will not be allowed in the building if they show symptoms consistent with COVID-19, or showing a temperature of 100.2°F.
In the event we are notified of a guest or employee who has been on our premises and has tested positive for COVID-19, we will bring in an accredited company specializing in biohazard and virus contamination cleanup to thoroughly disinfect the entire facility in addition to our daily protocols.
We will continue to maintain strict standards on frequent and thorough employee handwashing. Employees must wash their hands upon arrival to work and use antibacterial soap and hand sanitizer frequently. Team members are expected to take handwashing breaks a minimum of every 30 minutes, and to follow posted handwashing protocol. Team members are expected to wash their hands upon arrival to work; prior to and during food preparation; when switching between tasks; before donning gloves to work with food or clean equipment and utensils; after using the restroom; after handling soiled dishes and utensils; when visibly soiled; after coughing, sneezing, using a tissue, or touching their face; after eating or drinking; after smoking or vaping; after handling cell phones.
Restroom signage will encourage guests to follow CDC-recommended handwashing protocol.
Team members and guests are required to wear face coverings (Guests may remove face coverings when eating and drinking.)
BRG will provide face coverings for all employees and additional PPE for relevant positions. Employees will be required to wear these masks throughout their entire shift. Face shields will be given to Dishwashers for additional protection. Team members will follow distributed guidance for putting on, removing, and disposing of masks. If a mask becomes soiled or wet, team members should immediately ask a member of the Management Team for another.
Employee schedules and workspaces will be modified to maximize social distancing wherever possible. Employees will keep 6 feet away from guests whenever possible while not performing services.
Guests will be encouraged to stay 6 feet apart, and will have the option to be texted when their table is ready, so they can wait outside or in their cars.
We will be using the EvaClean Infection Protection System, a new standard for infection prevention that uses an electrostatic sprayer to dispense sanitizing solution that is NSFD2 certified safe for food contact surfaces with no rinsing required. This product is EPA List N approved and effective against COVID-19.
All employees will undergo ongoing training on health and safety procedures, using PPE, and sanitation and cleaning standards.